ICICI DIRECT Customer Care | Reviews 2022

Let’s have a detailed review & details of the ICICI Direct Customer care supports. Let’s find out Email ID, Customer care contact numbers, Branch Address, Chat Number, Live Chat, Facebook Page, Twitter, Grievances/Complaints Email ID, Compliance Officer Name, Helpdesk and other details like the Active Clients, Complaints: Client Ratio and many more.

Company Information

Name: ICICI Securities Limited
Total Customers: 50 lakhs
Broker Type: Full-Service Broker
Account Type: 3-in-1 Account
Demat Account: CDSL/NSDL
Website: www.icicidirect.com

Table of Contents

ICICI Direct Active Customers

Financial Year	ICICI Direct Clients	Total Active Clients	Client Share
2020-21	15,80,230	1,80,00,000+	11.40%
2019-20	10,75,950	1,07,00,000+	9.94%
2018-19	8,30,660	87,00,000+	10.47%
2017-18	7,98,350	82,00,000+	10.27%
2016-17	6,18,350	59,00,000+	9.54%

ICICI Direct Complaints : Customer Ratio

Financial Year	ICICI Direct Complaints	Total Clients	% of Complaints	Complaints: Client Ratio
2020-21	602	15,80,230	0.04%	1:2024
2019-20	194	10,75,950	0.02%	1:5547
2018-19	161	8,30,660	0.02%	1:5160
2017-18	153	7,98,350	0.02%	1:5218
2016-17	132	6,18,350	0.021%	1:4684

ICICI Direct Customer Care Details

Office Address

Registered Office
ICICI Securities Limited ICICI Centre, H.T. Parekh Marg, Churchgate, Mumbai – 400 020 India. Tel No: 2288 2460/70 Fax: (91 22) 2288 2445

Contact Numbers

Department	Contact Number
Toll Free Number	1860 123 1122
Support Related Queries	022 – 49394939
Investment Advisory	022- 4080393
NRI Customer Care Number	022-3914 0422
Timing	Mon-Sat from 8.30 AM to 6.00 PM

Email ID’s & Chat

Purpose	Email ID
Support	[email protected]
Investment Advisory	[email protected]
Grievances/Complaints	[email protected]
Compliance officer	Mr. Rakesh Seth
NRI Customer Care Email ID	[email protected]
Live Chat	YES